Customer Service
Every order placed through CRGlassToys.com comes with over 9 years Internet service experience. You can feel safe that your order is handled and processed in the most confidential way.
All orders offer:
Discreet Priority Mail Shipping from "CR Commercial Enterprises, Inc."
Discreet Billing from "CR Commercial Enterprises, Inc."
100% Privacy Guaranteed
100% Satisfaction Guaranteed with 15 day no questions asked return policy.
Discreet Shipping
Free USPS Priority Mail Shipping on orders of $100 or more
As a special reward to our valued clientele, we are offering completely free shipping on orders of $100 or more delivered within the Continental United States.
Flat Rate $7.00 USPS Priority Mail Shipping within the Continental USA
Orders usually arrive within 3-5 business days. Note we ship from Illinois. Please allow for seasonal delays.
$24.95 Priority Mail International Shipping to Canada
$24.95 Priority Mail International Shipping to Mexico
$39.95 Priority Mail International Shipping to all other countries
Order will arrive in 10-15 business days
Please also note that some countries charge duty or tax on items brought into the country. We can not be responsible for any fees your country may charge at customs. Please check with Customs in your Country for any fees that they may charge. We do not know what your Country will charge.
We legally have to include a description of the contents on the Customs Form for all international orders. Our descriptions will be generic such as "glass toy."
We can not be responsible for any items that get confiscated due to your countries laws and community policies. Please check with your local regulations to ensure receiving these items are legal in your country and jurisdiction.
Sales Tax
Illinois residents are charged 6.5% sales tax
All other states / countries no tax
Payment Options
Visa, MasterCard, American Express, Discover, PayPal
Is My Order Secure?
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
CR Glass Toys, a division of CR Commercial Enterprises, Inc. uses Yahoo! Shopping Cart. Yahoo! Shopping uses secure servers to protect your personal information, including your name, address, and credit card information. Yahoo! uses the Stronghold secure server, currently the second-best selling secure server software and, in there opinion, the best product technically. It supports industry-standard 128-bit SSL encryption.
For more information regarding Yahoo! shopping cart security, please click here:
http://help.yahoo.com/help/us/store/aboutms/aboutms-14.html
100% Satisfaction Guarantee Return Policy
If you purchase any item from us and determine it does not work or satisfy your needs, simply return within 15 days for a no questions asked credit towards the purchase of another item. We regret that we do not credit return shipping fees. Please follow the simple instructions below:
- Please email or call us with your order number advising that you are returning the item
- Please include a copy of the original receipt with your return.
- Please return to:
CR Commercial Enterprises, Inc. - Return Department
P.O. Box 831
Belvidere, IL 61008-0831